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Frequently asked questions

Find answers to common questions about our products and services

Yes, we offer free delivery across Malta and Gozo for all products listed on this website. There are no hidden charges.

Delivery for both letters and parcels typically takes place within 1-2 working days (excluding Sundays and Public Holidays).

Delivery typically takes 1–2 days and covers all areas in both Malta and Gozo.

Yes, we’d be happy to welcome you. Please contact us in advance to schedule a visit.

Once your order has shipped, you’ll receive a tracking number by email. Use it to track your package on the Malta Post website.

Yes, we are proudly based in Malta. We are Malta’s first online cue store, offering fast local delivery across Malta and Gozo.

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